Too often, it’s sink or swim. Supervisors and managers on the front line play a pivotal role in enterprise performance. But usually they are left to their own devices with massive distractions and too little training and development about how to engage their people and drive continuous improvement.
Supervisor training is an essential part of Kaufman Global’s rich portfolio of skill development workshops, learning curriculums and training materials. Training consists of the basics of Lean and Six Sigma techniques, along with leadership and communication skills, dealing with resistance, and change management.
This isn’t just class-room work. We develop skills in the work area during the training so participants can see and feel the difference they can make. Their existing technical knowledge is supplemented with new abilities that enable them to better manage resources, be proactive in performance and expectation setting, and improve management skills. Supervisors learn to utilize Lean principals to drive outcomes (plan / actual / variance) linked to business needs and actively enroll their teams in the process.