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We can identify and close the gaps between strategic goals and current process automation by
using business process mapping, technical capability assessment, value stream mapping, and
proprietary Kaufman Global methodologies.
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Business Process & IT Alignment bridges the gap between your product and service commitments, and
the tools that information technologists provide to support those commitments. This alignment process
is closely tied to the development of a business case that details the bottom line benefits of using
information technology.
Kaufman Global Onsite
Who: A major backyard builder
What: Streamline all business processes and determine how to best bridge the gap between those lean process & a re-implemented ERP system
Results: WIP inventory reductions of 70%, 10% cycle time reductions across the entire supply chain, and 140 Quick Hit improvements implemented within a 12-week period
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Key Elements
IT and Business Process Alignment combines the concepts of business process mapping, technical capability
assessment, value stream mapping, and Kaufman Global's
SLIM-IT® model for clearly identifying the "gaps"
between business expectation and process automation. Kaufman Global skillfully involves cross-functional
teams to obtain long-term buy-in to the use of appropriate technologies.
Benefits
- Incorporates the use of Rapid
Improvement Events to implement immediate process improvements identified
during the business process mapping activity
- Eliminates several elements of waste through the judicious use of
process automation. Through the application of value stream mapping,
non-value added activities in a process flow are eliminated
- Uses Kaufman Global's Lean
Daily Management System® (LDMS®) tools and
techniques to monitor and track all elements of change associated with
the implementation of new business processes, as supported by fully
aligned information technology; extensive use is made of visual displays,
enforcing a stronger engineering discipline for all project management
activities
- Ensures full and thorough assessment of any technology capabilities
prior to launching an implementation effort
- Involves the organization in mentoring, teamwork, and education,
thus establishing clear expectations. Roles and responsibilities are
clearly defined up front.
In Practice
Our project approach to delivering Business Process & IT Alignment generally follows three distinct work streams, which
run concurrently. These work streams focus on:
- Process and Value Stream Mapping
- Technology Assessment and Functional Gap Analysis
- Communication, Mobilization and Education
As the work streams become integrated, we address the challenges of cultural change associated with implementation and
organizational realignment. Lean Daily Management Systems
become the structures that hold this complex, changing environment together.
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