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There are times when a manufacturing operation needs to get better (a lot better) — fast. This can be the result of many things. Often it’s in response to an external stimulus, such as competitive pressure, a quality “event,” or a troubled product launch. Sometimes it happens when …Read More >

Guard against consuming all your improvement resources purely to launch your transformation with a faultless comparison.

Case for Benchmarks | Seeking valid comparison targets to apply to your performance transformation can be important for a couple of reasons. First, it offers initiative leadership the moral authority to urge comparable …Read More >

Taiichi Ohno’s Afterward* in his seminal book Workplace Management is sublime. It reads:

Whatever name you may give our system, there are parts of it that are so far removed from generally accepted ideas (common sense) that if you do it only …Read More >