Blog

Over the past 25 years, I’ve worked with clients around the world by supporting and / or leading Lean initiatives. If there’s any major “lesson learned” I’ve taken away from my experiences, it’s that employee engagement is critical to success. Wouldn’t it be nice if there was a …Read More >

Guard against consuming all your improvement resources purely to launch your transformation with a faultless comparison.

Case for Benchmarks | Seeking valid comparison targets to apply to your performance transformation can be important for a couple of reasons. First, it offers initiative leadership the moral authority to urge comparable …Read More >

We Don’t Need No Stinking Assessment | By the time we meet most organizations, they want to get going with their transformation immediately. They often want to rush to implementation without a roadmap, resulting in the classic gotcha of “activity vs. action.” However, without clear direction, activity …Read More >