Jerry Timpson President and Principal

Process Discipline Happens at the Coalface

February 27, 2012  9:03 am

Whenever a catastrophic event occurs as a result of human error, the issue of process discipline comes into sharp focus. How often do we hear about how things go dramatically wrong because a procedure that should have been followed; wasn’t?

Answer: always

Everyone’s attention is riveted when lives are lost—and …Read More >